SMOC.AI for the Airline & Travel Industry

SMOC helps leading airlines and travel companies create groundbreaking AI-based engagement and new revenue generation strategies with their customer base.

Trusted by:

The competition for airlines and travel companies is steep as most customer interaction is digital. The AI revolution forcing players to further innovate completely their engagement strategies.

Competition in the airline industry is increasing

Cross selling is increasingly difficult

Low brand differentiation and digital distribution / online shopping makes cross selling more difficult.

Falling loyalty engagement

As almost all brands (also non- airline) offer loyalty clubs, the former engagement in frequent flyer clubs fall.

Low AI Execution Ability

AI is a the big buzzword of the times, but how to approach AI effectively in sales is for many players a mystery.

Increase Revenue Generation

2x sales in engagement

Activate you customer touch points (email / newsletters, web, app) with high conversion. Sell sell more to existing and new customers: trip destinations , credit cards, destination hotels / car rentals through engaging proactive flows.

We optimize flows with AB testing based on our unique with real-time reporting.

Managed Service Delivey

Our experts gets you live with results in days

Our experts work along side you to get maximum performance from your chosen initiatives. Get real time reports on AI Agent, Ad email, SoMe or conversion performance.

Auto-scale for AI based growth

We offer pricing models that are performance based.

Personalize with AI

Tailor the engagement in real time

Our AI has multiple settings that it can personalize your flows on in real time, and new features are coming continually. This

80% wants a personalized experience

Use actionable data in harmony with your other tools.

Sync all of the data collected through your conversation flows with the other systems you already have in place.

24/7 Sales Agent

Predict Customer wants before they know them

Easily implement a link or an iframe code and distribute your flows in your digital channels such as SMS, ads, newsletter, website and app.

Your data strategy in focus

From the moment a customer interacts with a flow, you’ll start to collect high quality first party data that can be used for segmentation, targeting and content messaging.