How SMOC fits together

From signals to sales deals

SMOC combines client context, multichannel reach, and self-improving agents so conversations stay relevant and measurable and drives them to hot leads.

01

Definition

Your assets, target markets, buyer motivations, and differentiators—so every touchpoint speaks in your voice.

02

Signals

Intent and context from the channels and data you allow—so outreach and flows match the moment, not a segment average.

03

Agents

Qualification, message and creative selection, timing, and sequencing—optimized continuously as outcomes come in.

04

Channels

Web, ads, email, social, messaging, and CRM handoffs—coordinated instead of siloed.

05

Learning

Conversion and engagement feedback refines audiences, creative, and next-best actions.

Three AI flow formats

Chat flows

Ideal embedded on sites and in interactive ads—conversational, fast to engage, easy to route to the next step.

Card flows

Strong for landing pages and richer explanations—guided steps with clear history and context for the buyer.

Message flows

Typically triggered inside direct messages—for example on LinkedIn—so outreach stays contextual and conversational in the inbox, not only on the web.

The sales agent personalizes to the customer real time context

SMOC uses data such as time of day, day of week, device, location, campaign data and unique predictions to ultra-personalize the experience. It explores on the data based on this contect and the more it learns the better it gets with the users.

Based on state of the art propietary AI

Our AI algorithms learns very fast and picks the optimal conversation flow path of the specific customer interaction. Just like well know streaming providers finds the optimal song or movie for your preference, we find the optimal next best action to present to the customer.

The 2-3x conversion for your sales cases

By hyper-personalizing, we achieve 2-3x increased conversion in your sales cases. That means 2-3x more leads on your ad spend, but also often 2-3x higher sales conversion on your leads.

Chat flow or story based conversation flow

You can select two modes of agent setup. In the "chat flow" setup, the user flow will be like a proactive chat agent. In the "story based" setup, the user flow will more like a smart cards that the user flips through.

Customizable user expereince

Adapt the design to your designs in your preferred channels and tone of voice. All is adjusted in the SMOC studio.

Use rewards as incentives

Use rewards in your customer interactions to increase performance. Studies show that 75% of consumers want to be rewarded for their actions. This is easily set it up in a sales agent flow.

Performance Based Pricing

The service is priced per performance unit (interaction and lead/click), so you pay for results. The higher the volume the lower the unit price is so the model scales well for your business growth.

Managed Service

We can do everything for you end 2 end so that you can think about your core business. When we say end 2 end we mean everything from designing your ads to creating the sales conversation to integrating with your systems.

Highly usable self service access

You can also use the SMOC tools and studio and be productive yourself.

Pure multi-channel

You can deploy the agent on any device, in any channel such as ads, you web pages, email, sms/messaging or through QR codes. The service can be embedded in your domain/ site or we can deploy it with a SMOC landing page.

Integrated and proven in the Ad ecosystem

SMOC can act as an dynamic conversational display ad or as the perfect interacting landing page for your display ads. We are certified by google ad manager and ecosystem so never worry about being blocked or having bad privacy policy.

Get first party data from the AI agents in real time

As the agent conversations happen, your customer preferences, answers, demographics, location and metadata stream through the platform.

Integrate you data into any system of record

In addition to being stored on the SMOC platform CDP (customer data platform) itself, your data can flow to any system you like like your CRM or database.

String privacy and security protetion

The customer data is handled and stored very securely and privacy protected according to core regulations.

Real time dashboards

Dashboard data is updated continuously for you to see the most current status of your AI sales agent's results.

Agent flow heat maps

Identify where how the user interacts with the agent, where the user drops off and what paths the the AI selects to optimize the user conversion. In this way you can also identify new sales flow paths that address new customer motivations.

Export to join with other data

SMOC.AI provides two options on how to export data. You can export by manual csv files, or you can integrate the data. Integration is easily done by our Zapier plugin our you can directly integrate through our API.

Build on utrascalable and fast infrastructure

The agents are hosted in a CDN environment making the service extremely scalable to high demands. As the service is located very close to the user location, we get very fast response times anywhere on the planat.

Best practice AI algorithms

The AI tech underlying the platform is based on best practice recommendation engines combine with the best LLMs (large language models) on the market. This engine is why we generate the optimal results for your users.

Simple UX plugin modules

You can easily plug the AI agent into your owned channels or ads by embedding or by simply directing to landing page links. This makes going live very simple and is part of the SMOC.AI idea.

Stay close to the shift in AI sales

Get product updates and perspective on proactive AI agents, multichannel orchestration, and conversion—without the noise.

Product of the Year Weekly signal on proactive AI sales
Join the newsletter